Privacy policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from sautille.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and details about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies

Here’s a list of cookies we use, so you can decide whether to allow them or not:

_session_id: unique session identifier, allows Shopify to store session info (referrer, landing page, etc.).

_shopify_visit: no data held, persists for 30 minutes from your last visit. Used by our website provider’s internal stats tracker to record the number of visits.

_shopify_uniq: no data held, expires midnight (visitor’s local time) the next day. Counts visits by a single customer.

cart: unique identifier, persists for 2 weeks, stores info about your cart.

_secure_session_id: unique session identifier.

storefront_digest: unique identifier, undefined if the store has a password, used to check if the visitor has access.

Log files track actions on the Site, collecting data including your IP address, browser type, ISP, referring/exit pages, and timestamps.

Web beacons, tags, and pixels are electronic files used to record browsing information.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment info (including credit card numbers [INSERT OTHER PAYMENT METHODS IF APPLICABLE]), email address, and phone number. We call this “Order Information.”

When we say “Personal Information” in this Privacy Policy, we’re talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information we collect to fulfil any orders placed through the Site (including processing payment details, arranging shipping, and providing invoices or order confirmations). We also use this Order Information to:

Communicate with you;

Screen orders for potential fraud or risk;

And, in line with the preferences you’ve shared with us, provide you with info or advertising about our products or services.

We use the Device Information (especially your IP address) to help us screen for potential fraud and to improve and optimise our Site (e.g., by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to understand how our customers use the Site—you can read about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may share your Personal Information to comply with laws and regulations, respond to subpoenas, search warrants or other lawful requests for information, or to protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing we believe may interest you.

To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some services via the Digital Advertising Alliance’s portal: https://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated or deleted. If you’d like to exercise this right, please contact us via the contact info below.

Additionally, if you’re a European resident, note that we process your information to fulfil contracts we might have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests as listed above. Please note your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@sautille.co.uk or by mail at:

71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM